Dialogue: the Key to Human Communication

Words have power. Their invisible, weightless energysomething you do with people. Dialogue is a living
shapes and colors the world around us like an artist'sexperience of inquiry within and between people."
brush.The process of dialogue is nothing mysterious or
An endless supply of opinions flood us from corporatecomplex. Through dialogue, we discover a base of
media, the Internet and other forms of mass andshared meaning from an underlying "wholeness." By
personal communication everyday. Soundbite-drivenharnessing the collective intelligence of the community,
mass media reduces complex issues into black anddialogue becomes the cornerstone of civic practice.
white fragments forcing viewers into an artificialBeing aware of the contradictions between what we
us-versus-them mentality. Caught in this morass ofsay and what we do is key to opening true, meaningful
information overload, we don't have time to think andand solution-based dialogue. Together, we can find
sort through all the competing perspectives.new directions and new opportunities more easily then
Certainly our education system holds somewe can on our own, and in the process unite people
responsibility for weakening the "art of conversation,"over what matters, not divide and destroy based on
but no matter the source, our interpersonal, family andfear.
civic lives are in jeopardy.Listening is also an important aspect of a true dialogue.
With much of the media creating adrenalin-triggeringWhen was the last time someone really listened to
content to keep viewers in a constant state ofyou? When was the last time you listened to
urgency and drama, what is lost is our sense ofsomeone, or even yourself, without internal chatter or
commonality, wholeness and shared understanding.stifling presuppositions? Suspension of thoughts,
Most people sense that we live in an age of boundlessimpulses and judgments-the simple but profound
potential, yet are faced with a variety of ongoing andcapacity to listen-lie at the very heart of dialogue.
impending crises with no clear solutions.Listening requires that we not only hear words, but
True dialogue gives us a method to cut through thealso embrace, accept and gradually let go of our own
chatter and restore us back to our core values, basicinner clamor. Listening becomes a spacious, expansive
humanity and common connections. Rather then focusactivity. As we develop the inner silence of skilled
on divisiveness, dialogue can aid in seeing the worldlisteners, we perceive more clearly the ways we
coherently.participate in the world around us.
Leading authorities on the theory of dialogue haveDavid Bohm says that while engaging in Dialogue, "...
developed practical applications to help organizationspeople can explore the individual and collective
and individuals uncover a shared framework wherepresuppositions, ideas, beliefs, and feelings that subtly
greater understanding can emerge. As one of thecontrol their interactions. The spirit of Dialogue is one of
essential building blocks of human relations, thesefree play, a sort of collective dance of the mind that,
results can be applied to all aspects of our lives: work,nevertheless, has immense power and reveals
personal relationships, politics and community building.coherent purpose. Once begun it becomes a continuing
William Isaacs, in Dialogue and the Art of Thinkingadventure that can open the way to significant and
Together, writes:creative change."
"Dialogue is not in the end merely about talking, it isIn his latest book, Assault on Reason, Al Gore posits
about taking action. And at its best, dialogue includesthat the Internet, "perhaps the greatest source of
powerful aesthetics such as: meaning, creativity, ethicshope," will help us bring back civic dialogue. If, as Isaacs
and action. Dialogue fulfills deeper, more widespreadhas stated, dialogue is also about taking action, can all
needs then simply 'getting to yes.' The intention ofthese bloggers and pundits translate their ideas and
dialogue is to reach new understanding and, in so doing,chatter into meaningful action? Do you think our current
form a totally new basis from which to think and act."state of communications (Internet, main stream media,
Isaacs continues to say that dialogue is a "sharedalternate media, etc.) allow for true dialogue and/or as
inquiry, a way of thinking and reflecting together. It isa balance to corporate power and entrenched
not something you do to another person. It isinterests? If so, how?